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Volunteer Support Workgroup Job Descriptions

Volunteer Support Team Member

a. Job Responsibilities:

  • Offers support and information directly to volunteers
  • Maintains regular contact with volunteers
  • Shares public notices, press releases, and other sources of organizational information with volunteers

b. Job Requirements:

  • Knowledge of Breastfeeding USA policies and procedures
  • Able to assist and mentor new volunteers
  • Communicates effectively in writing and in a timely manner, especially in regards to meeting deadlines and responding to emails
  • Works well as part of a team and has a willingness to learn new skills
  • Internet access, and basic computer skills

c. Estimated Time Commitment:

  • 5-10 hours per month

Volunteer Support Manager (VSM)

a. Job Responsibilities:

  • Coordinates Volunteer Support activities
  • Provides thought leadership for the committee members, synthesizes committee opinion, and makes decisions for the committee with input and support from committee members
  • Oversees the committee and field budgets
  • Works with the Membership Manager to ensure that all BCs are current members of the organization
  • Moderates the Volunteer Support Committee Work Group

b. Job Requirements:

  • Accredited Breastfeeding Counselor
  • Strong written communication skills
  • Strong organizational skills
  • Ability to coordinate and train the Volunteer Support Team

c. Estimated Time Commitment:

  • 2-5 hours per month

Volunteer Support Coordinator

a. Job Responsibilities:

  • Tracks and maintains Volunteer Support operational plans, timelines, and reminder messages
  • Assists Volunteer Support Manager with committee record keeping
  • Moderates the Volunteer Support Committee Yahoo Group

b. Job Requirements:

  • Accredited Breastfeeding Counselor
  • Strong written communication skills
  • Strong organizational skills

c. Estimated Time Commitment:

  • 2-5 hours per month

Volunteer Chat Google Group Moderator

a. Job Responsibilities:

  • Reviews and moderates the online Volunteers Work Group
  • Maintains the guidelines for the Volunteers Group; ensures they are up to date
  • Monitors Volunteers discussions to identify new topics of interest to Volunteers, and communicates those items back to Volunteer Support committee for further discussion per need
  • Maintains a polite, welcoming, and friendly demeanor in her communications with members and other moderators

b. Job Requirements:

  • Accredited Breastfeeding Counselor
  • Strong written communication skills
  • Regular and reliable Internet connection
  • Willingness to moderate heated discussions

c. Estimated Time Commitment:

  • 2-5 hours per month

Volunteer Placement Coordinator

a. Job Responsibilities:

  • Responds to volunteer inquires, conducts an initial interview, and connects the potential volunteer with the appropriate committee for placement
  • Oversees the placement process and tracking of all volunteers for the organization
  • Maintains the roster of all volunteers in all working committees and ensures that the website user records reflect each volunteer’s committee roles
  • Maintains a welcoming tone and is personable in her communications with potential volunteers

b. Job Requirements:

  • Strong listening and written and verbal communication skills
  • Cross trained in Website administration to assign roles

c. Estimated Time Commitment:

  • less than 5 hours per month